Privacy Policy

Welcome to Betkali! Your privacy is very important to us, and we're committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you agree to the practices described here.

1. Who We Are

Betkali is a licensed betting platform operating in Kenya, offering a secure and enjoyable environment for sports and games betting. Our commitment to privacy ensures that your personal information is handled with care and in compliance with Kenyan data protection laws.

1. Information We Collect

Personal Data

When you create an account with Betkali, we collect the following information:

• Full Name: To identify you.
• Phone Number: For contact and verification purposes.
• Login Credentials: Your chosen username and password.
• Payment Details: Information about your preferred payment methods.
• We collect this data to manage your account, ensure security, and provide personalized services.

1. How We Use Your Information

Your personal data is used for the following purposes:

• Account Management: To set up and maintain your Betkali account.
• Service Improvement: To enhance our services based on your preferences and usage.
• Security: To protect against unauthorized access and ensure the integrity of our platform.
• Communication: To inform you about updates, promotions, and important information related to our services.
• We may also use your information to comply with legal obligations and regulatory requirements.

1. Promotional Communications

By registering with Betkali, you consent to receive promotional messages about our products and services. If you wish to stop receiving these messages, you can:

• SMS: Reply with the word 'STOP' to any promotional message.
• Email: Click the 'unsubscribe' link in any promotional email.
• For further assistance, contact our customer support.

1. Sharing Your Information

We treat your personal data as confidential and will only share it with:

• Service Providers: Trusted partners who assist in operating our platform, processing payments, or providing related services.
• Legal Authorities: When required by law or to protect our legal rights.
• All third parties we engage are obligated to protect your data and use it only for specified purposes.

1. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

1. Retention of Your Data

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will retain your data only as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

1. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal constraints.
• Objection: Object to the processing of your data under certain circumstances.
• To exercise these rights, please contact our customer support.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Thank you for trusting Betkali with your personal information. We are committed to protecting your privacy and ensuring a safe betting experience.