Terms and Conditions

Welcome to Betkali! Before you start placing bets and enjoying our platform, please take a moment to read our Terms and Conditions. These are here to ensure a fair, safe, and enjoyable experience for everyone. By using Betkali, you agree to follow these rules. Let’s dive in!

1. Who We Are

Betkali is a fully licensed and regulated betting platform in Kenya, providing a fun and responsible way to bet on your favorite sports and games. Our goal is to offer a seamless, fair, and entertaining betting experience.

1. Getting Started

Who Can Use Betkali?

• You must be 18 years or older to place bets. No exceptions!
• You must be legally allowed to gamble in Kenya.
• You can only have one account. If we find multiple accounts, they will be closed.

Creating Your Account

• Signing up is easy! Just provide accurate details during registration.
• Keep your login details safe. You're responsible for all activity on your account.
• We may ask you to verify your identity (KYC) to keep things secure.

1. Deposits & Withdrawals

Adding Money to Your Account

• We support multiple payment options for quick and secure deposits.
• The minimum deposit amount is Ksh 50.

Getting Your Winnings

• You can only withdraw to accounts registered in your name.
• Withdrawals are instant, ensuring quick access to your funds.
• Some withdrawals may require verification to prevent fraud.

Are There Any Fees?

• We strive to keep transactions free, but in some cases, third-party feesmay apply.

1. Placing Bets

How It Works

• A bet is confirmed once you receive a confirmation message.
• Once a bet is placed, it cannot be changed or canceled.
• Bets are settled based on official results.

Betting Limits

• The minimum stake is Ksh 50, ensuring fair play for all.
• The maximum stake is Ksh 20,000 per bet.
• If a game is canceled or postponed, your bet may be voided and refunded.

1. Winning & Payouts

How You Get Paid

• Winnings are credited to your account immediately after results are confirmed.
• There may be a daily payout limit on big wins.

Jackpot & Bonuses

• Special promotions come with their own terms. Always read the bonus terms before opting in.

1. Responsible Gaming

• At Betkali, we believe betting should be fun and responsible. If you ever feel like you’re losing control, we’ve got you covered.

Tools to Help You

• Self-Exclusion: Take a break from betting for a set period.
• Deposit Limits: Set limits on how much you can deposit.
• Support & Help: We provide links to organizations that offer gambling support.

1. What You Can’t Do

• To keep things fair and safe, the following are strictly prohibited:
• Fraud & Multiple Accounts: One account per person. No cheating!
• Match Fixing: Any attempt to manipulate results will lead to account closure.
• Betting for Others: You can’t place bets on behalf of someone else.

1. Liability & Disputes

What We’re Responsible For

• We aim for a smooth, error-free experience, but we can’t guarantee the platform will always work perfectly.
• We’re not responsible for losses due to system failures, internet issues, or third-party service disruptions.

How to Raise a Complaint

• If you have a complaint, contact us within seven days of the issue.
• We’ll review and respond within 30 days.
• If a dispute remains unresolved, it may go to arbitration as per Kenyan laws.

1. Changes to These Terms

• We may update these Terms & Conditions when needed.
• Any major changes will be communicated in advance.
• Continuing to use Betkali after changes means you accept the new terms.

1. Legal Stuff

• These terms are governed by Kenyan law.
• Any disputes will be resolved under Kenyan jurisdiction.

1. Contact Us

Need help? We’re here for you!

Email: support@Betkali.co.ke

Helpline:0712767737

Call us anytime!

Thanks for choosing Betkali – bet smart, have fun, and good luck!